The first steps are used to  establish greater clarity, giving us a more complete view of our current situation and goals. Often, because of the habitual nature of our lives and behaviour, we tend to view our situation from specific perspectives. The coaching dialogue can help open up our perspective to give us a fuller view. This is also very helpful for defining our goals: what we want, or where we would like to be.

The coaching discussion then considers personal achievements, milestones, experiences and other means which can help us to achieve our goals.

Another important part of the  process is the identification of personal values. These affirm the motivation to move along the manageable step-by-step path which the coaching process lays out, with a clear sense of purpose and direction.

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